What Our Customers Are Saying
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Eduardo Salinas, Fort Worth, TX
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Completely responsive and genuine staff. A most pleasant experience buying a motorcycle and adding accessories. Everyone cares about the customer. I can't imagine anyone leaving without being satisfied.
Raynal Walker, Fort Worth, TX -
Thank you lt. Lt. Dan for all your help in getting my new bike. And would like to thank finance manager Karl for making the financing process fast and easy. This is my third Harley bought at this dealership and will come back again when back in the market in the future.
Perry hopf, Weatherford, TEXAS -
Would just like to give a shout out to Michelle
In accessories on helmet questions and help.
She was very helpful and knowledgeable and went above and beyond to help me.
Thx you-Anonymous -
Had a flat rear tire on a road trip with 4 other guys to Kerrville and the Hill Country. We called your dealership and you had the tire in stock, Burleson did not. A towing service with an enclosed trailer picked me up along with the bike and took me to your dealership. Dave and Greg gave me outstanding service. Put the tire on in an hour and I was back on the road. I was able to catch up my friends and enjoy the rest of the ride. Really awesome service. Big Shout Out
Thurston Witt, DALLAS, TX -
Went in ft worth Harley looking to trade my Kawasaki for a street glide. My sales Jeff was very helpful and answered all of my questions that I had and if he did not know the answer then he found someone there that did. I will be returning to ft worth Harley for any parts I may need in the future. Very helpful staff in getting me on the bike I wanted
Jacob Martin, Joshua, TX -
I was in Fort Worth for the Thanksgiving day game in Dallas, from Charlotte NC. I went to buy some shirts. I found one that I really like, but they did not have one in my size. Michelle said they were not going to be in until February. She took down my information and promised to let me know when the shirts came in. In January Michelle call me to let me know that the shirts had come in. I gave her my information and she sent me the shirt. The service was top notch!!
John King, Pineville, NC -
Best overall experience in buying any vehicle. Everyone at Fort Worth Harley treated you like family. Most important to me was the honesty and knowledge that everyone showed. They were able to answer every question I had. I live over two hours away but the ride is worth the experience at this dealership. We came back a couple weeks after we purchased the bike to pick up some accessories and to now look for a bike for my wife. Our salesman, Michael (Pegleg) Borden recognized us and greeted us by name. Ill definitely buy another bike from Fort Worth Harley.
WILLIAM FORD, Pecan Gap, TX -
Needed my bike repaired within a short time and Danny helped facilitate this and kept me informed as parts arrived. JP did a fantastic job of getting my bike road worthy and it runs better than it has in a few years. Super experience and would gladly recommend to friends.
-Anonymous -
Phil in parts was very nice and helpful. Kudos for Phil!!
Grady Narrell, Bedford, TRXAS -
It was an absolute pleasure dealing with my salesman Jacob and the rest of the crew. Very relaxing environment with no pressure to buy. I got exactly what I wanted at very reasonable price. Loved the dealership celebrating my bell ringing as my dream came true. Go see Jacob and Kody, thank me later.
Jeff Wheeler, Fort Worth, TEXAS -
Been coming here since 2015 have all my service on my bikes done here .. i know here at Ft worth HD i trust them they always do quality work ...never had any problems or issues and they take pride in all the work they do 5 stars 10 fold
Brian House, Springtown, TX -
I have bought two bikes in the last 2 years, both from Chad Bryson. He did a great job showing and explaining the bikes to me. I have also used the parts department a few times, and they were very friendly and always had the parts in stock. The dealership it's self is beautiful and kept neat and clean. My brother in law was in the market for a bike and I found him a nice pre-owned Heritage Classic on their website. I came up the night before to scout it for him and get my view on it. I asked for Chad but it was his day off, so a guy nicknamed Sergeant Dan was very nice and helpful. My brother in law got pre approved for credit and we came up and bought the bike the next day. I will be back and buy all my bikes here, I am a Harley nut and love them. They always have a good inventory and make buying a bike fun. Thanks to all the nice people that work there.
PERRY HOPF, TX -
On a road trip and had tread showing on my rear tire. They got me in and out and back on the road. Amazing service!!!
Paul Wright, Freeport, TX -
Randy was our salesman and did a awesome job at getting us taken care of. It was my very first time to try and purchase a bike and he did everything he could to make sure that i was going to be on a bike i would be comfortable with and he did an outstanding job at it! I couldn't be any more pleased with the service that my boyfriend and I were given. Thank you!
Heather price, Eastland, TEXAS -
Randy Mitchell, Top Notch Sales person assisted me with two separate purchases where all went smooth. thanks Randy!!
Randy Hoffmann, CHICO, TX -
always a great experience at fort worth Harley. both times had my bike serviced there and got it back quickly and running like new. bought my wife a bike there and was treated very professional. we will be back every time for service and parts. thank you fort worth Harley davidson
vince caputo -
Brought my 15 year old son to see your place. We were treated like kings the whole time we were there. Everyone was kind and helpful from Phillip in parts to the ladies helping me with my rain suite purchase. You hear a lot of people complain about being ignored when they enter a Harley dealership, well not at Ft. Worth Harley. They make everyone feel welcome.
Michael Martin, Lipan, TX -
Eric and Nick made it an awesome experience.
Erik Watt, Azle, TX -
Blaine was our salesman. Did a awesome job. Did everything he could to accommodate our request. Nick the sales manager was even involved (not because of anything bad) but him working with Blaine they made our experience over the top. Cant say enough about the two guys. If you are wanting a bike these two are the ones you want to deal with.
Cody Climer, Weatherford, TEXAS -
So far \No issues to report. All is great.
Oscar Chambers, Maypearl, TX -
This is my second new purchase from FWHD. Shortly after my first purchase, my salesman left the business. During the last 3 years, every time I went into the dealership, LT DAN treated me like one of his customers.This past week, I went in and told LT DAN to sell me a new Road Glide today. He did! He made sure I got exact model I wanted and even stayed after his shift to hand over the keys.Always great service from Jamie & the Motorclothes ladies, service department, and the parts guys!
JJ Jeanes, Azle, TX -
Philip Reiley Big thanks for you help and quick service which I couldn't get locally I will remember you and your dealership for future help and referrals
Mike Moore, Abilene, TEXAS -
I was not happy at first, but Jeremy Osborn, the General Manager, Cory Bateman, the Sales Manager & the Sales, Service, & Parts staff worked diligently until I was completely happy. This is not my first motorcycle purchase from Fort Worth Harley, & the employees there have kept me coming back.
It took more than one visit, & several days of work to achieve success, but the outcome was worth the wait & return on my part.Thank you for your & your staff's efforts.Stephen Mehaffey-Anonymous -
Well let me just put it this way you're going to think this is a paid announcement they didn't pay me they helped me require my new bike I thoroughly enjoyed working with Darryl the sales guy Jamie Leo the finance guy and everyone there one big family it was a great experience and I'm looking forward to doing business with them again you guys are out there looking for a Harley you got to check this place out absolutely awesome experience they treat me like family are better than family they got me the right bike for the money that I wanted to spend couldn't be happier thank you guys I'll have a real passion in what you do
Bruce Bridges, Weatherford, TEXAS -
Perfection is often sought, but rarely achieved. My recent purchase of a 2016 Heritage Classic Softail at the Ft Worth Harley-Davidson dealership, and my experiences with the staff was indeed "perfection". Friendly, courtesy, extremely helpful in all areas. My sales rep in particular "LT Dan" personally took care of my every need. And, I was soon enjoying my Softail on the road for the first of many enjoyable rides to come. I absolutely will "be back".
David Posey, Benbrook, TEXAS -
Philip is an outstanding salesman. His knowledge and patience helping me choose my first bike was far and beyond what he had to do. I did not meet any one in that store that wasn't friendly and courteous. The financing of the bike went so smooth but over all the total experience was the best. The Customer Service people was also very knowledgeable with helping choosing the right upgrades for my bike.
I will definitely recommend this store to my family and friends. You all made me feel like I was important.Billy Mccorkle, grand view, TEXAS -
I OWN A 2004 VRSCA V-ROD. FT WORTH HARLEY DAVIDSON HAS SERVICED THIS BIKE FOR YEARS, REPLACING TIRES, BATTERIES, WHELL BEARINGS, TUNE UPS, PLUGS, AND BRAKE RRPAIRS. I HAVE ALWAYS BEEN TREATED WITH COURTESY AND FAIRLY WITH SERVCE CHARGES. 6 WEEKS AGO THE BIKE CUT OUT AT ABOUT 1/2 TANK OF FUEL AND WOULD SPUTTER AND BACKFIRE AND RUN ABOUT 15 MPH UNTIL I FILLED WITH FUEL. THEN IT PERFORMED NORMALLY. I BROUGHT IT TO FT. WORTH HARLEY, AND THEY SUSPECTED A HOLE IN THE INTERNAL FUEL LINE THAT WOULD, WHEN EXPOSED, WOULD DROP FUEL PRESSURE TO THE FUEL PUMP.
THAT APPARENTLY IS A COMMON PROBLEM-BUT IT WASN'T FOR MINE-IT WAS THE FUEL PUMP. HD HAS DISCONTINED ALL FUEL PARTS FOR THE BIKE AND INSTEAD OF A $65 0R $70 PART, A NEW REDESIGHED PART TO FIT MY BIKE WAS ABOUT $1000 WITH TAX GREG HARRISON, THE SERVICE MANAGER, TOLD ME OF A PLACE IN CA THAT SOLD AFTERMARKET PUMPS AND AFTER CONTACTING THEM THEY SENT A PART THAT WAS SUPPOSED TO FIT -$69. I DROVE THE PART 60 MILES TO THE DEALERSHIP--DIDN'T FIT. GREG CALLED THEM MANY TIMES, SENDING SEVERAL PICTURES. OF THE 2 PUMPS, FINALLY SENDING THE MY ORIGINAL PUMP AND THEIRS. WE COULDN'T GET THEM TO RETURN MY PUMP UNTIL I THREATEND TO CALL THE POLICE FOR THEFT OF MY PUMP. THEY FINALLY SENT ONE AND HD OF FT. WORTH REPAIRED THE BIKE WITH THE AFTERMARKET PUMP AND I BROUGHT IT HOME, YESTERDAY.
5 WEEKS IN THE SHOP, MUCH TIME BY THE SERVICE MANAGER WITH AT LEAST 5 PHONE CALLS MULTIPLE PICTURES BEING SENT RETURNING THE UNUSABLE FUEL PUMP AND MINE TO COPY AND PLACING GENERIC FUEL LINES AND AN AFTERMARKET PUMP.-MY BIKE IS FIXED. NOT $1000 PLUS SERVICE CHARGES, BUT $255. I CAN'T THANK GREG HARRISON AND THE FT. WORTH HD DEALERSHIP FOR THAT UNBELIEVABLY DIFFICULT EFFORT TO HELP REPAIR MY BIKE, AS I COULD NOT SPEND #1200-%1300 TO REPAIR IT.I HAVE NEVER IN MY 76 YEARS HAD SOMEONE PUT THIS MUCH EFFORT TO HELP ME. THANK YOU SO MUCH. I CAN'T TELL YOU HOW MUCH I APPRECIATE YOUR TENACIOUS EFFORT. GEORGE BLAKEGeorge Blake, Runaway Bay, TX -
thanks for a deasl on an awesome bike.
chuck lewis, ABILENE, TX -
I want to thank Nick and Phil in parts and the Motorclothes and cashier staff for their awesome customer service in helping me get ready for a trip to the Blue Ridge Parkway.Y'all are great !!
Duane Allande, Fort Worth, TX -
what started out as a bad days ride experience was soon turned into the most rewarding dealer experiences since i bought my 1200 sportster superlow from you guys. Sam, one of the service writers, was friendly & knowledgeable & assured me my problem would be covered by my extended service contract. After an appointment was made, Bill from the service team came to pick up my bike in spite of some incoming foul weather. He was so careful one would have thought it was HIS bike. Long story short, kudos to the FWHD service team. You got my bike road ready in a very short turn-a-round. You are the BEST!!!!
ron f jones, fort worth, TX -
Everyone I met during my purchase were awesome! Great place, even better people.
Gary Wagner, Granbury, TX -
On a recent road trip I lost an Allen bolt and rolled into "Cowboy Harley" and they said "sorry, don't have the part can't help you." So I went to Ft. Worth Harley and spoke with Preston I took the peg off and Preston took to task and dug one up for me. That's the 2nd time Preston has saved my BACON!!! Need more Prestons!!! Preston is one the big reasons I shop Ft. Worth Harley!!! Thank you Preston!
Larry Leonard, Haltom City, TX -
I just purchased a '16 Heritage. The staff was honest, professional and courteous. That may sound like a canned response, but really the whole purchase experience was without any kind of hassle whatsoever. They even let me take the bike home before buying it to make sure it fit in my garage. It did, and I'm in the wind again !!!!!
duane allande, Fort Worth, TX -
randy Mitchell and the team at fort worth Harley made it possible for my wife to get her first new bike. A 2015 switchback. thank you ft worth Harley for making a dream come true
vincent caputo, keller, TX -
I had a small oil leak coming from the right rear shock on my 2016 Ultra Limited. I noticed this on Christmas Day. I scheduled an appointment on line for Saturday 12-26-2015 to get this taken care of. At about 9.30am on 12-26-2015 (The day after Christmas), Robert from the service department called me and told me that they had the shock in stock and that I could bring it in right then. I did so, and it took less than an hour for them to replace the shock. When my bike was returned to me it had been repaired, and washed. Thank you Robert for giving me such good service. I will be back, and will recommend Fort Worth Harley Davidson to others. John McGee
John McGee, Fort Worth, TX -
John McGee, Fort Worth, TX
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Porsche and Caitlin, went over and beyond, to make sure my wife's helmet purchase was correct,and a good fit. thanks for the personal touch. Phil in parts, went over and beyond, for all the hardware, and correct parts for my bike. Jacob in service, always accomdating.Best yet, Bryan , the wrench who repaired my bike did a wonderful job.Thanks all....signed Robert Graves 817-938-2920... robert1harley@aol.com
robert graves, arlington, TX -
Let me start by saying Silver is a awesome guy to work with. He worked over the phone with me for a few days trying to help me work out financing and my down payment. Got my downpayment right where I wanted it to be and went up and saw him. Thinking it would be like a car dealership where you walk in and all of a sudden they want more down or cannot get you the vehicle you came in for, Silver was true to his word to me. The exact Harley I wanted and no change in needing more than what I offered down. So nervous heading there I felt I should had taken a Xanax, but as soon I arrived, I was greeted right at the door and introduced to Silver and everything was smooth from then on out. He is a true salesman and a man of his word. Up till the time I was given the keys to my first Harley, he was helpful in every way. I highly recommend him to anyone that is interested in looking at a Harley. The staff all around was great as well. Looking at merchandise, the girls were helpful and great to talk to. There was not one person there that I would have a negative comment to make about. I recommend Fort Worth Harley to anyone that is looking for a Harley.
Robby McLaughlin, Haltom City, TX -
Mitch and I have known each other for years. I saw some ear rings that Mitch had posted on facebook and asked if the dealership had them in stock. He set me up with Katelyn in Motor Clothes and I ordered the ear rings. There was a mix up in the part number and I had to return them. Katelyn made sure that the order was taken care of and was a tremendous help. I got the order and I am very happy with the help I received from your staff.
-Anonymous -
Just wanna say, Silver in service along with Nick in parts. These two guys made me a believer in customer service again. They were very helpful and patient. No pressure just great salemanship. Spent $700 between parts and service this last trip, felt like i got a great deal on both ends. Happy to spend my money with these guys. Keep up the great job guys.Thanks! ,
Mike CarterMichael Carter, ft worth, TX -
-Anonymous
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Richard Pharr, Gordon, TX
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My wife and i can't say enough great things about our buying experience!! From the first time through the door till we left on our new XL1200T Sporty everyone bent over backwards to get us on a bike!! Special kudos to Sean who made us feel like we were the only customer in the house and to Bill for going above and beyond the extra mile to get us the best deal on our first (hopefully NOT the last) Harley!!!! Have NO problem recommending ya'll to friends and family! Later ya'll and keep the rubber side down.
ron billie jones, white settlement, TX -
My buying experience was very pleasant, all of the employees were very personable, informative and professional.Andrew Stewart III (Trey)
Andew Stewart III Fort Worth -
I wanted to say Thank You for helping me purchase my new bike. I love it. And also Thank you for inviting me into the chapter. I'm really enjoying that. I have had so much fun and met some super cool nice people . I'm lovin every minute of it. Thanks Fort Worth Harley Davidson for being friends and Family to me. Love all Ya'll Always. Great to see smiles and laughter.
Rhonda Camacho, Poolville, TX -
My first experience actually buying a Harley from a dealer. an absolutely grand experience from start to finish .
Sean Kuykendall was my salesman,No pressure allowed me time to look and then come back to answer any questions I had.
awesome sales rep.,could not have ask for a better one. Then on to financing and insurance.Excellent except for having to actually
make the payments back.Oh then to Katelin and Ashton in the shop till you drop section,It was a perfect delight to meet these two.
Katelin was the one that actually took me from department to the next which was parts where I met Phil great guy,and knows his
his parts too.Thats all the names that I can remember but was lead to every department and met many wonderful people.I pray to ride with Fort Worth Harley and there staff for many many more years.AWESOME JOB TO THE ENTIRE STAFF!!!!!!!!!MAY GOD BLESS TILL WE MEET AGAIN
THANK YOUDanny Whitehead, Cleburne, TX -
I have had the opportunity to bring my bike in two times now. The first was for reduced height shocks, new grips and handlebars. The second was for the 5000 mile checkup. I have also been up on Saturdays for different events. This place truly feels like a second home. I feel very comfortable here, and that is very important to me. They never fail to give a friendly greeting and welcome, and are helpful when needed (read as not hounding you!). I have been to a lot of Harley dealers, but this one does it right! That is why I am a HOG, and a Fort Worth, Texas chapter member.
Paul Pomnichowski, Fort Worth, TX -
Paul Pomnichowski For
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I visited your dealership on 04.08.2014 to shop for accessories. I was approached by Yolanda, offering assistance. Since I was about to become a new Harley owner, I had plenty of questions about riding gear. I was thoroughly impressed with Yolanda's knowledge of FWHD's gear line. She was also very personable, friendly, and patient. Also, the gal that rang my purchase up was also a pleasure to deal with; she was very friendly. Keep up the good work, ladies........William
William Simmons Jr, Haslet, TX -
I want to thank Randy, Al and Jacob and technicians of Fort Worth Harley for the exceptional service rendered to my 2009 Ultra. They make sure the bases are all covered and go beyond to ensure the customer is taken care of. I forgot to arrange a ride and they had me covered. I have always had good experiences with Fort Worth Harley. Best wishes to Gary. Timber
Clayton Fagala, Granbury, TX -
Whether I am there to buy something or just to stop in and say "Hi" and talk motorcycles, everyone has time for me. You guys are top of the line. All my friends know how I feel about you and lastly... Thanks you. You have earned a loyal customer.
kenneth , Ft Worth, TX -
When I first walked through the door I was impressed. Immediately I was asked if I needed help. I have been to other Harley dealerships and was basically ignored. I bought my 883 superlow from Fort Worth Harley and I tell everyone where I got it!!
Tangeria , Granbury, TX -
Went there looking for a 2010 Trike Sun Glow red, they went beyond to find us one in Laffeattle, Louisiana. Kevin, bless his heart, made the trip and we picked up our bike on tuesday. A great place to just look, best place to buy! People awesome.
Derwood , Burleson, TX -
We will be life long customers. I highly recommend Fort Worth Harley to anyone wanting to purchase a bike!!!
Rick , Ft Worth, TX -
The service department at FWH is firts class. Robert, the service manager and his guy Jacob and Gary are awesome to work with. I recommend anyone needing service to go FWH if you want first class service and someone to shoot you straight.
Chad , Benbrook, TX -
The guys at Harley are like family to my wife and I. We will never buy our Harleys from anyone but Ft, Worth Harley-Davidson!!!
Kenneth , Weatherford, TX -
Mark Arriaga helped me with the purchase of my 2012 Heritage Softail and i must say he is a pleasure to do business with. Forth Worth Harley is hands down the best dealership i have ever been in.
chad , Benbrook, TX -
Man! What a great group of women you have working selling clothes. Thanks for everything guys.
John , Ft Worth, TX -
In March of 2010, my wife and I went for the first time into a Harley-Davidson Dealer to buy some clothes for her. Little did I know, 1 week later, I would own my firts motorcycle. We thank everyone involved, FWHD is now a part of our family also.
Joe , Springtown, TX -
I worked with Randal on my new 2012 Street Gliude. The entire experence was nothing but remarkable. FWHD has my business and all referals that I can send them because of the excelant customer service that my wife and I experienced at FWHD.
Jimmie , Burleson, TX -
I was in the dealership late Saturday night in Now to buy some boots and a coffe mug. Shonna and Sarah were awesome. Love the boots and the mug. Make me miss Fort Worth. "I ride a Harley because it screams America like nothing else can!" Semper Fi!
Jim , Fort Worth, TX -
I walked in, looking for "that" bike. I told my salesman to no quote any prices, I wanted to choose by "feel". I found "The One" and was approved that day, rode it home the next. I couldnt be more pleased with everyone in the store. GREAT PEOPLE!!
Dan , Rhome, TX -
I tried many different used bike dealers and couldnt get financed. I will always take my Harley needs to FW Harley Davidson. Thanks for all yalls help. It was fast and easy. Customer 4 LIFE.
James , Mineral, TX -
I tell everyone I know, if they are going to buy a Motorcycle, go to Fort Worth Harley.
Elton , Eastland, TX -
I Proudly purchased and FLH Standard on the 2/11/11 from Forth Worth Harley. My wife and I were provided the BEST Customer service we have ever experienced!! They set the bar for others to try reach!! Thanks to everyone at FT Worth HD!!
George , Gilmer, TX -
I love shopping at Ft. Worth Harley! The girls in motorclothes are great and so willing to help.
Kay , Aledo, TX -
I justo bought a 2003 anniversary edition, Soft Tail Standard. Dan Housch was outstanding in working with me, getting me set with the loan approval, insurance, and getting the bike in great condition. Dan was superb... Recommended him highly.
Danny R Trimble , Worth, TX -
I got my road king back only because ft worth harley made it possible. Thanks to all involved. The employees make dream come true and im living proof... thanks again...
Roger , Worth, TX -
FTW HD is the best in the DFW area, these guys and gals handles the customers much better than any other dealership in the DF area. Thanks for serving our Armed Services. Thanks Swoop10
Swoop10 , Arlington, TX -
Everyone at that store is amazing" it is apparent that they loce what they do and genuinely care about the customer.
Roy , Everman, TX -
Doris and I bought both our Harleys from Ft. Worth Harley. You Cant find a better Harley Shop. Great people, great service, great selection. Plenty of chrome and leather. What else could a biker want?
Tom , Burleson, TX -
Bought my firts bike on September 3, 2012. Had it back in for service upgrades this weekend. Cant say enough about the staff at Ft. Worth Harley-Excellent service and very friendly. WOW! Did not think this kind of expertise still existed!
Kyle Hearne , Arlington, TX
For the purchase of my 2023 Street Glide Special Edition. My salesman Cristian did everything possible to get me the best deal possible along with accessories. He made sure the whole process from start to finish was smooth as possible along with the finance department.